The Method is learned the way any skill is learned: by study, by practice, and by reflecting on real conversations. The Platform gives each of those a place, and connects them.
◆Lessons that follow your Reflections
The Method develops a professional through three arcs: learning to perceive, learning to respond and learning to become. Across them run nine competencies, and each competency has six lessons across three levels: Seedling, Sprig and Tree.
After the Foundations lessons, which come first and in order, the lessons do not follow a fixed sequence. They open from the professional’s Reflections on real conversations and answer what those Reflections show is needed next, drawn from the pattern across recent Reflections rather than from any single one. Each lesson ends with a short check.
A phase is finished when the professional’s continuing Reflections on real conversations show them working differently, not when its ideas have been explained. Read about the three arcs.
◆Practice with nothing on the line
Work through a practice scenario, or a practice conversation of your own, and get a Field Reflection back in four sentences: the signal, the read, the move, and one question to take into your next conversation. Practice is free and unlimited: on the scenarios open to everyone, on a practice conversation of your own, and on the scenarios of any class you took. Start a practice conversation.
◆Reflections on real conversations
Write up a real conversation with a client. If it has ended, you get a Reflection. If it is still going, you get an Orientation, and when it ends you close it out and get the full Reflection. A Reflection reads the whole conversation from start to finish and comes back with three things: how the conversation unfolded, the point where it first went off course, and the one competency to work on next. An Orientation comes back with where the client is now, the direction the conversation needs next, and what to watch for. You can answer five short questions, or write it in your own words. See which form fits.
◆What a Reflection leads to
A Reflection can point you to the lesson that addresses what it found, and to a practice scenario on it. So a real conversation leads back to study and to practice, and the next real conversation shows whether the work has changed.
◆The pattern over time
Across many conversations, a pattern appears: where your instincts reliably serve you, and where you tend to act before you have fully read what is happening. It is kept with your conversations. In an organization that provides Reflections, your coach sees your Reflections and the pattern too. Reflections you add with your own personal upgrade are yours to share or not.
◆What the engine leaves to you
It orients. It does not decide. It names what it noticed and what the signals appeared to support, and leaves every judgment with you.
Try it on a practice conversation
You need only your name and email. Your first 3 Reflections of real conversations are included.